Privacy Policy

The owners of this site, Black Raisins Pte Ltd, will use reasonable efforts to include up-to-date and accurate information in this Internet site, but makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the information provided. The owners of this site shall not be liable for any damages or injury resulting from your access to, or inability to access, this Internet site, or from your reliance on any information provided at this Internet site. This Internet site may provide links or references to other sites but the owners of this site have no responsibility for the content of such other sites and shall not be liable for any damages or injury arising from that content. Any links to other sites are provided as merely a convenience to the users of this Internet site. The trademarks, service marks, trade names, trade dress and products in this Internet site are protected in Singapore and internationally. No use of any of these may be made without the prior, written authorisation of the owners of this site, except to identify the products or services of the company. Any personally identifiable information in electronic communications to this Internet site is governed by this site's Privacy Policy. The owners of this site shall be free to use or copy all other information in any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purposes. Such purposes may include disclosure to third parties and/or developing, manufacturing and/or marketing goods or services. The sender of any communications to this Internet site or otherwise to the owners of this site shall be responsible for the content and information contained therein, including its truthfulness and accuracy. 

Privacy Statement 

Black Raisins Pte Ltd is 100% committed to upholding your privacy. As a user of this website we want you to understand that we will do our best to... 

  • Never share personal information about you with any outside person or organisation unless required to do so by law.

  • Only collect information required for fulfilling the services requested.

  • Give you access to your information and remove your information from our system on your request.

  • Use all the appropriate security technology to keep your information and our website safe.

This policy was last updated in January 2021. Please review this page often as this policy could be subject to change. 

We may collect the following information: 

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

We may use the information to improve our products and services. We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests. 

Your privacy is very important to us.  At Black Raisins Pte Ltd, we strive to keep your personal information confidential.  Any information you give us will be used to provide you with better customer service, and to give you convenient access to our products and services. 

  • We don’t ask for personal information unless we truly need it.

  • We don’t share your personal information with anyone except to comply with the law or to protect our rights.

  • We don’t store personal information on our servers unless required for the on-going processing one of your orders.

WHAT INFORMATION DO WE COLLECT?

We collect information from you when you place an order.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

HOW DO WE USE YOUR INFORMATION?

Any of the information we collect from you may be used in one of the following ways:

  1. To personalise your experience (Your information helps us to better respond to your individual needs.)

  2. To improve customer service (Your information helps us to respond more effectively to your customer service requests and support needs.)

  3. To process transactions. Your information, whether public or private, will never be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  4. To send periodic emails. The email address you provide for order processing will only be used to send you information and updates pertaining to your order.

YOUR CONSENT

By using our site, you consent to our web site privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page.

This Privacy Policy is strictly limited to this Internet site and has no effect on any other privacy policies that may govern the relationship between you and Us in other contexts.